NR Mobile Labs
Terms of service
NR MOBILE LABS, LLC (NRM) is responsible for the drawing and handling of laboratory specimens. NRM does not collect any specimens without a physician order or a request from a laboratory. NRM is not permitted to give any medical advice, treat or diagnose anyone.
NRM handles the delivery of all samples to their proper laboratory unless the specimen requires shipping to a specialty lab. In such cases, NRM will process and package the specimens for shipping and will transfer custody to the shipping company. NRM is not responsible for shipping delays to specialty labs caused by the shipping company after the specimens have been transferred to the shipper’s custody.
NRM is not responsible for any errors that may occur at the labs. Any errors in collection caused by NRM will be corrected by re-drawing at no additional charge. NRM makes every attempt to have contact with the patient’s prior to the draw. We do not go out unless we have made contact with the patient prior to the scheduled blood draw. If we arrive at the appointment for the blood draw and are unable to collect the specimen due to circumstances beyond our control (the patient misses or skips the appointment, the patient refuses the draw, etc.) the patient will remain responsible for the full charges of the service. Any errors in collection caused by NRM (drawing the wrong tubes, unable to obtain a satisfactory blood flow to collect the specimen etc.) will not result in a charge to the patient and/or will be redrawn at no additional charge to the patient.
Payment for our services is due on the time of service. NRM does not bill insurance companies or Medicare. Any claims must be submitted by the client or the client’s physician. NRM is an independent phlebotomy service. All client information is always kept confidential in accordance with HIPAA and other privacy laws.
SMS Terms & Conditions
- SMS Consent Communication
The information obtained as part of the SMS consent process, including phone numbers, will not be shared with third parties for marketing purposes. - Types of SMS Communications
If you have consented to receive text messages from NR Mobile Labs, you may receive messages related to the following:
Conversational purposes.
Example: “Hello, just a reminder that your appointment with NR Mobile is at 3pm tomorrow. You can reply STOP to opt out of SMS messaging from NR Mobile Labs at any time.” - Message Frequency
Message frequency may vary. You may receive up to 5 SMS messages per week regarding conversational purposes. - Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. - Opt-In Method
You may opt in to receive SMS messages from NR Mobile Labs in the following way:
By submitting an online form. - Opt-Out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. - Help
If you are experiencing any issues, you can reply with the keyword “HELP”. You can also get help directly from us at
SCHEDULE@NRMOBILELABS.COM. - Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. - Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP”.
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.