NR Mobile Labs (“we,” “us,” or “our) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how we protect it. By using our services, website, or mobile applications, you agree to the practices described in this policy.
-
What Personal Information We Collect
We collect the following types of personal information when you interact with our services, website, or mobile applications:
- Contact Information: Name, email address, phone number, and mailing address.
- SMS Consent Data: When you opt-in to receive SMS communications, we collect your phone number and consent preferences.
- Payment Information: Billing details, such as credit card information or other payment methods, when you make a purchase (processed securely via third-party payment processors).
- User-Provided Content: Information you submit through forms, surveys, or communications with us, such as feedback or customer support inquiries.
We collect this information when you:
- Opt-in to receive SMS or email communications.
- Interact with our website or mobile applications.
- Contact our customer support team.
- Make a purchase or request a service.
-
How We Use Your Personal Information
We use your personal information to:
- Provide and Improve Services: Deliver our mobile services, process transactions, and enhance user experience.
- Communicate with You: Send transactional messages, respond to inquiries, and provide
customer support. - SMS Communications: Send promotional or informational text messages to users who have explicitly opted in. You may opt out at any time by replying “STOP” or following the unsubscribe instructions in the message.
- Personalize Experiences: Tailor content, recommendations, and advertisements based on your preferences and usage patterns.
- Analytics and Research: Analyze usage trends to improve our website, services, and offerings.
- Legal Compliance: Comply with applicable laws, regulations, or legal requests.
-
Who We Share Your Personal Information With
We do not sell your personal information. We may share your personal information with:
- Service Providers: Trusted third-party vendors who assist us in operating our services, such as payment processors, cloud hosting providers, or analytics platforms. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Legal Authorities: When required by law, regulation, or legal process (e.g., subpoenas, court orders), or to protect the safety, rights, or property of NR Mobile Labs, our users, or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity, subject to this Privacy Policy.
SMS Consent Not Shared: SMS consent is not shared with third parties or affiliates. Your opt-in to receive SMS communications is used solely by NR Mobile Labs to send you messages as per your preferences.
-
How We Protect Your Personal Information
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
-
Your Choices and Rights
You have the following rights regarding your personal information:
- Opt-Out of SMS: Reply “STOP” to any SMS message or follow the unsubscribe instructions to stop receiving text messages.
- Access and Update: Request access to or correction of your personal information by contacting us at support@nrmobilelabs.com.
- Delete: Request deletion of your personal information, subject to legal or contractual obligations.
- Marketing Communications: Opt out of marketing emails by clicking the “unsubscribe” link in any email.
-
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
-
Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
-
International Users
NR Mobile Labs is based in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
-
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
-
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
NR Mobile Labs Email: support@nrmobilelabs.com